Cram Alert -

Faq's & How to's

What is Cram-Alert?

The service is available 24-hours a day 365 days of the year and manned by the Cram-Alert Emergency Response Team.

The Emergency Response Team respond to calls from the public or emergency services after finding a person or an item of personal property together with a Cram-Alert ID tag.

If the person found is ill or injured the Team provides the caller with those recorded medical details that the Cram-Alert member has asked to be relayed in the event of an emergency. They also contact the member’s next-of-kin and family with details of the incident, the caller’s name and phone contact details and anything else that helps the member and family to be reunited.

If an item of personal property has been found, the Emergency Response Team simply record what has been found, identify the owner / member from the ID number on the Cram-Alert ID tag and contact the member using the registered emergency contact list provided by the member.

What do I get free of charge at all times?

24/7 Emergency Response Service for messages and emergency incidents
24/7 secure access to your register details to update add or amend entries
24/7 access to re-assign ID devices from one person or item to another

What do I pay for?

Quite simply all Cram-Alert ID products are priced at £9.97 per pack. 
All items purchased include VAT, post and packing.

Can I purchase additional ID tags for me and my family?

Additional ID devices may be purchased at any time through the members shop at £15.95 per pack of 2 (additional ID tags also available in the members shop for horses, riders, pets and your home when available).

What happens if I lose an ID tag?

Replacement ID tags can be purchased from the members shop in singles at £6.95 each inclusive of VAT and postage. (The member must nominate the lost ID tag that they wish to replace and this will be removed from their account.)

Do I pay for registration renewal?

First year family registration with Cram-Alert ID Services is  FREE of charge

Thereafter a £15.00 per annum administration fee applies or start again free of charge.

How do I renew my Cram-Alert registration?

You will be notified of the requirement for registration renewal after 10-11 months by email. Registration renewal is achieved through the members shop and is an administration fee.

Registration renewal costs £15.00 inclusive of VAT. Your registration record is automatically updated when you pay your registration renewal fee.

If you choose not to renew your registration your account will become dormant and although you will have access for up to 3 months, you will no longer be able to edit your record. You may renew your registration at any time during this 3 month window.

After 3 months without renewal payment your registration will lapse and you will have no further access to your previous registration record and all previously purchased ID tags will become void.

If your registration renewal payment is not received within 3 months of the due date and you later wish to continue with the Cram-Alert Registration, you will need to purchase ID tags from the Cram-Alert website or local stockist and start again with a new Family registration.

Why do all ID tags have different numbers?

Any person or item of property can have any number of ID devices registered to them or it. An ID device can only be registered to one person or item of property at a time or in the case of Mobile property stickers 1 number covers 5 items of property. An ID device can be reassigned to any person or item of property at any

How to size the wristband

1. Determine how much you need to cut from the end of the wristband to provide a secure comfortable fit
2. Cut off the required amount making sure that your cut leaves plenty of PVC between the cut and the holes that you want to remain with the wristband
3. To fit the wristband fit the fixing feet into the fixing holes as shown. Fix the first holes on the strap first.
4. Then stretch the band to secure the fixing feet into the second set of fixing holes providing a secure closure.

Watch me size a wristband on YouTube

To remove the wristband after use, stretch the band away from the fixing feet and twist it slightly releasing it from the fixing feet for easy removal.

Bands can be worn 24/7  and are completely waterproof.

How to attach the travel tag

1. Slide the elasticated band through any fixing point on your luggage, kit bag or briefcase etc.
2. Return the elasticated band over the Travel tag causing it to become attached to the luggage fixing point.
3. Ensure that the Travel tag is secure and flat to the bag by adjusting the elasticated fixing strap.

Watch me attach a travel tag on YouTube

How to attach the Key fob

1. Depress the karabiner arm and hook over the key fob(s)
2. Release the karabiner arm
3. Keys are secured and ready to go

Watch me attach a key fob on YouTube

How to attach the mobile property stickers

Make sure that surfaces are clean and dry and peel off the appropriate ID sticker from the backing and place directly onto the item to be identified.

The supa-tac adhesive will keep the sticker on the item but is capable of removal if you wish to by putting finger nail or similar under the corner and lifting.

You will be able to remove and re-apply a sticker within approximately 30 seconds. After that time the curing process will begin and the sticker may become less tacky if removed.

Watch me attach the mobile property stickers on YouTube